Sign in with Google
?
User

Customer Experience & Operations Command Center

Select a department to get started

Customer Experience

CE tools, resources & training

Support & Development

Support tools, PTO management & team resources

CSV Import Tool

Merge Accounts & Opportunities into import format

Customer Experience & Operations Command Center / Support & Development
?
User

Support & Development

Select a tool to continue

PTO Management

Time off requests, balances & team calendar

Support Tools

Intercom, Zendesk, Jira boards & quick access resources

Training

SOP quizzes, certifications & onboarding

Customer Experience & Operations Command Center / ...

Under Construction

This section is currently being built. Check back soon!

Customer Experience & Operations Command Center
?
User

Quick Access & Resources

๐Ÿ’ฌ

Intercom Inbox

Access customer conversations, tickets, and live chat support

Active
๐Ÿ“š

Knowledge Base

Manage support articles and troubleshooting guides

Active
โ˜๏ธ

Salesforce

Customer relationship management and account details

Active
๐Ÿ“Š

Dazos Customers

Live account data: status, segment, sentiment, risk, journey phase

Live
๐Ÿ“…

Monday.com

Project management and team collaboration platform

Active
๐Ÿ“ž

Call Tracking Metrics

Monitor and analyze call tracking data and metrics

Active
๐Ÿ“

Google Docs

Create and edit documents online

Active
๐Ÿ“

Google Drive

Cloud storage and file sharing

Active
โšก

Zapier

Workflow automation and integrations

Active

๐Ÿ” Third Party Credentials

Access credentials and API keys for third-party platforms and EMR systems

๐Ÿ”‘

KIPU API Keys & EMR Logins

KIPU API keys and integration credentials

Active
๐Ÿ“ž

Call Manager Logins

Call manager system login credentials

Active
๐Ÿ’ณ

Billing Platform Logins

Billing platform login credentials

Active
โ˜€๏ธ

Sunwave Logins

Sunwave EMR login credentials

Active
โšก

Lightning Steps Logins

Lightning Steps system credentials

Active
๐Ÿ“‹

Best Notes Logins

Best Notes EMR login credentials

Active
๐Ÿงช

EMR Sandbox Logins

EMR sandbox environment credentials

Active
๐Ÿ”ท

Ritten Logins

Ritten platform login credentials

Active
๐Ÿ”ถ

Alleva Logins

Alleva EMR login credentials

Active
โœ๏ธ

DocuSign Logins

DocuSign platform login credentials

Active

๐Ÿ“‹ Jira Boards

Project boards and sprint planning for development teams

๐Ÿ”ด

Priority 1

High priority support engineering issues

Active
๐ŸŸ 

Priority 2

Secondary priority support engineering issues

Active
๐ŸŽฏ

iCampaign P1 Board

Priority 1 issues for iCampaign project

Active
โœ…

Resolved Review

Review and manage resolved support tickets

Active
๐Ÿ”„

CRM Sprint Board

CRM development sprint planning and tracking

Active
๐Ÿ“ฑ

iCampaign Sprint Board

iCampaign sprint planning and backlog management

Active
๐Ÿ’ก

IQ Sprint Board

IQ development sprint planning and backlog

Active

๐Ÿ“ก API Documentation

๐Ÿ“–

Kipu API

Patient and treatment API documentation

Active
๐Ÿ“–

Ritten API

Ritten platform API documentation

Active
๐Ÿ“–

Sunwave API

Sunwave EMR API documentation

Active
๐Ÿ“–

Alleva API

Alleva EMR API documentation

Active
๐Ÿ“–

pVerify API

Insurance verification API documentation

Active
๐Ÿ“–

CallRail API

Call tracking API documentation

Active
๐Ÿงช

Kipu Sandbox

Test environment for KIPU API

Active
๐Ÿ“Š

pVerify Dashboard

Insurance verification management

Active

๐Ÿ”ง Troubleshooting Tools

Tools for diagnosing and troubleshooting integration issues

๐Ÿ”

KIPU Response Checker

Check API responses for patient data

Active
๐Ÿงฎ

Formula Calculator

Build and test data formulas

Active

๐Ÿ“‹ Standard Operating Procedures

SOPs from Google Drive โ€” auto-synced in real time

Support SOPs

0
Loading SOPs...

CSM & Implementation SOPs

0
Loading SOPs...

Development Documentation

0
Loading docs...

Vacation Days

- / 15

0 days used

Birthday Day

- / 1

Use during your birth month

Personal PTO

- / 4

0 days used

Company Holidays 2025-2026

  • Memorial Day - Last Monday of May
  • Independence Day - July 4th
  • Labor Day - First Monday of September
  • Thanksgiving Day - Last Thursday of November
  • Christmas Day - December 25th
  • New Year's Day - January 1st

Submit PTO Request

Important Rules:

  • Maximum 10 consecutive business days per request
  • Requests auto-approve if no overlap with teammates
  • Overlapping requests go to admin for review
  • Birthday day must be used during your birthday month

My PTO Request History

Team Calendar

See who's off on your team

My Office Check-Ins

Your office visit history and stipend earnings

Loading quizzes...
Loading results...

Customer Experience

๐Ÿ“

CE Tools & Resources

Resources, links & documents for the CE team

Active
๐ŸŽ“

CE Training

AI-generated quizzes and knowledge tests for the CE team

Active

Upload your Accounts and Opportunities CSV exports โ€” the tool will merge and organize them into the standard Dazos import template format.

๐Ÿ“‹
Accounts CSV
Click or drag file here
+
๐Ÿ’ผ
Opportunities CSV
Click or drag file here

Admin Panel

Add New User

All Users

Create New Quiz

Loading SOPs...

All Quizzes

Training Results

Create Banner Notification

Active Banners

Allowed Office IP Addresses

Employees can only check in from these IPs.

Import Check-In Data (CSV)

Upload a CSV with columns: Email + date columns (M/D/YYYY). Value 1 = checked in.

Roles

Teams